Arlo & Jacob Shortlisted in eCommerce Awards for Excellence 2018

We’ve worked with the Arlo & Jacob team since their online launch and have developed a first class customer experience through a close partnership. So, with this week’s news: being shortlisted in the Best Home and Garden eCommerce at the eCommerce Awards for Excellence, we feel incredibly proud of the teams at Arlo & Jacob and here at Other Media.

About Arlo & Jacob

Arlo & Jacob is a forward-thinking, contemporary furniture brand steeped in a history of craftsmanship. Working from their factory in Long Eaton, the home of British upholstery, they design, hand make and deliver upholstered furniture with a difference, sold directly online and through their London and Bristol showrooms.

About the project

Arlo & Jacob’s ecommerce website is built using the robust Magento Enterprise platform that showcases the beautiful products and incorporates complex integrations that provide a high-end customer experience for users looking to make a carefully considered, high-value purchase.

Concentrating on the core user journeys involved in selecting and purchasing a new sofa, the website has continually evolved to provide discerning customers with everything they need to make a purchasing decision with the utmost confidence.

The website’s dynamic Furniture Configurator brings the showroom on-screen, enabling customers to view a customised, 360-degree view of a product, in any number of colour, fabric, style and leg combinations, that is also zoomable. The website also features comprehensive product information (descriptions, measurements, delivery info and lead times), reviews, free sample ordering, finance information and more.

About the eCommerce Awards for Excellence

Now in their tenth year, the eCommerce Awards has consistently broken new ground in highlighting some of the very best online retailers, online companies, agencies, innovations, products and campaigns the ecommerce industry has to offer.